24/7 support 
Frequently Asked Questions
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What documents do I need for check-in?
Sanatorium's response:
If you are a resident of Russia – a national passport or international passport of the Russian Federation is required.
If you are a resident of another country – international passport is required. For children, a birth certificate (or a passport, if available) must be presented
2.How is leisure time organized at the sanatorium? What entertainment is available besides billiards? Are dance evenings held?
Sanatorium's response:
We often organize music parties with live performances - and of course, dancing is welcome.
We also offer excursion services. On weekends (your free days from treatment procedures), you can join longer tours such as Sevan-Dilijan, Areni-Noravank, etc. On weekdays, after your treatments and lunch, you can visit Yerevan, Garni-Geghard, Etchmiadzin-Zvartnots, Khor Virap (Ararat Valley), Tsaghkadzor, and more. We also offer shopping tours and wine tours, which are detailed in the corresponding section.
In addition, you can play table tennis, watch movies, or listen to concert recordings in our cinema hall.
3.Does the treatment package include meals?
Sanatorium's response:
Yes, the treatment package is an all-inclusive service and includes three meals a day offered as a buffet.
We pay great attention to our guests’ nutrition, as it is a vital part of the wellness experience.
Our food service is constantly improving the menu, adding new dishes, and expanding the variety.
4.If I don't need treatment, can I still purchase a package without it?
Sanatorium's response:
Yes, of course! The price for accommodation at Arzni Sanatorium without treatment is 40,000 AMD in a standard double room. If only one person stays in a standard room, the rate without treatment is 24,000 AMD.
5.Can I pay with rubles?
Sanatorium's answer:
We only accept drams. You can pay with a credit card or in cash.
The national currency is the Armenian dram (AMD).
6. Can I pay for the tour upon arrival if I made the reservation on
Sanatorium's answer:line?
You can pay for the tour on-site with a credit card or in cash.
7.How can I get a sanatorium-resort card?
Sanatorium's answer:
The sanatorium-resort card is issued free of charge here!
8.What phone number can I contact to book a tour?
Sanatorium's answer:
Our phone number is: +7 958 402 21 61.
9. Do you offer treatments on weekends?
Sanatorium's answer:
We offer treatments on Saturday, but there are no medical procedures on Sunday!
10.What time is check-in at the sanatorium?
Sanatorium's answer:
Check-in at the sanatorium is available 24/7, but treatments are available from 09:00 to 16:00.
Check-out on the last day of your stay is after breakfast.
11.What is included in the tour package?
Sanatorium's answer:
The package includes accommodation, treatment (around 30 types of procedures), 3 meals a day, and a sanatorium-resort card.
12.How can I get to your location?
Sanatorium's answer:
You can order a taxi (transfer) through us.
13.Please let me know if there are bathrobes, slippers, and a hairdryer in the rooms.
Sanatorium's answer:
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- Standard and semi-suite rooms have a hairdryer and a kettle.
- Luxury rooms have a hairdryer, kettle, slippers, and a bathrobe
Each room has a refrigerator, TV, and safe.
14. Is it safe to visit and rest in Armenia now, after the war in Nagorno-Karabakh?
Sanatorium's answer:
Yes, of course! Many tourists from Russia have already visited Armenia and specifically the sanatorium after the borders reopened. They stayed for 10-15 days. They even went on tours and excursions to the sights of Armenia with our tour company. You can check reviews and photos.
15.What is the weather like in Armenia?
Sanatorium's answer:
The climate at Arzni Sanatorium is mild in winter, pleasantly cool in summer, and warm in autumn, which lasts a long time.